https://ceifa.ca/blog/ Technical guides, best practices, and insights on Microsoft 365, Teams, SharePoint, Power Platform, Copilot, and cybersecurity from Ceifa IT Services. en-ca https://ceifa.ca/blog/microsoft-teams-phone-2026/ https://ceifa.ca/blog/microsoft-teams-phone-2026/ Wed, 23 Sep 2026 00:00:00 GMT The Teams Phone people assessed in 2021 is not the one sitting in your tenant now. What actually changed this year, what it really costs once you add the parts that are not in the licence, and which organizations should switch now rather than at renewal. https://ceifa.ca/blog/microsoft-365-migration-user-guide/ https://ceifa.ca/blog/microsoft-365-migration-user-guide/ Thu, 10 Sep 2026 00:00:00 GMT Your organization moved to Microsoft 365 over a weekend and nobody gave you a manual. This is the manual: where your files are now, how to sign in, how to get everything on your phone, and the habits worth changing in the first week. https://ceifa.ca/blog/godaddy-microsoft-365-defederation/ https://ceifa.ca/blog/godaddy-microsoft-365-defederation/ Thu, 03 Sep 2026 00:00:00 GMT Buying Microsoft 365 from your domain registrar was a sensible convenience. Three years on it is costing you close to the full Microsoft rate for a version of the product with the valuable parts removed. Here is what federation actually blocks and what it takes to undo. https://ceifa.ca/blog/how-to-license-microsoft-copilot-2026/ https://ceifa.ca/blog/how-to-license-microsoft-copilot-2026/ Mon, 31 Aug 2026 00:00:00 GMT Copilot licensing has changed so often that most guides are now wrong somewhere. Here is every Copilot licence and price as it stands at the end of August 2026, in Canadian dollars, split into the three layers that are actually billed differently. https://ceifa.ca/blog/azure-for-small-and-mid-sized-organizations/ https://ceifa.ca/blog/azure-for-small-and-mid-sized-organizations/ Mon, 24 Aug 2026 00:00:00 GMT Plenty of organizations buy Azure before working out what it is for. Here is what it genuinely does well at this size, where it quietly wastes money, and a decision path that takes about ten minutes per system. https://ceifa.ca/blog/power-query-vs-copy-paste-excel-time-savings/ https://ceifa.ca/blog/power-query-vs-copy-paste-excel-time-savings/ Thu, 13 Aug 2026 00:00:00 GMT A recurring spreadsheet report built by hand can cost a team over 150 hours a year for zero new information. Here is what actually changes, in time, accuracy, and where your files live, once Power Query takes over. https://ceifa.ca/blog/windows-vs-macos-microsoft-365-business-guide/ https://ceifa.ca/blog/windows-vs-macos-microsoft-365-business-guide/ Tue, 11 Aug 2026 00:00:00 GMT Should your next round of devices be Windows, macOS, or both? Here is what Intune setup actually takes for each platform, what it costs in real support hours, and what devices cost right now in Canada. https://ceifa.ca/blog/passkeys-by-default-retirement-sms-voice-authentication/ https://ceifa.ca/blog/passkeys-by-default-retirement-sms-voice-authentication/ Thu, 06 Aug 2026 00:00:00 GMT Microsoft-provided SMS and voice authentication retires February 1, 2027, and passkeys become the default starting September 1, 2026. Here is what every Entra ID administrator needs to know and do before then. https://ceifa.ca/blog/onedrive-shortcuts-folder-explained/ https://ceifa.ca/blog/onedrive-shortcuts-folder-explained/ Wed, 29 Jul 2026 00:00:00 GMT A cluttered OneDrive root full of shared shortcuts is finally getting fixed. Here is how the new Shortcuts folder works, what it means for your team, and how to clean things up right now. https://ceifa.ca/blog/azure-copilot-agent-access-review-2026/ https://ceifa.ca/blog/azure-copilot-agent-access-review-2026/ Mon, 27 Jul 2026 00:00:00 GMT Starting August 1, 2026, every Azure Copilot agent, including Public Preview ones, turns on by default for tenants that already have Copilot enabled. Here is what changes and what to do before then. https://ceifa.ca/blog/copilot-data-readiness-checklist/ https://ceifa.ca/blog/copilot-data-readiness-checklist/ Fri, 24 Jul 2026 00:00:00 GMT Copilot does not create new access to files, it only exercises access that already exists. A short readiness review before rollout catches years of quiet oversharing before your employees do. https://ceifa.ca/blog/virtual-meetings-101/ https://ceifa.ca/blog/virtual-meetings-101/ Wed, 22 Jul 2026 00:00:00 GMT Virtual meetings fail in different ways than in person ones, and most of those failures are fixable. Here is what actually makes a Microsoft Teams meeting work. https://ceifa.ca/blog/create-email-addresses-microsoft-teams/ https://ceifa.ca/blog/create-email-addresses-microsoft-teams/ Wed, 22 Jul 2026 00:00:00 GMT Microsoft Teams channels can receive email directly, routing notifications and requests into a shared, trackable conversation instead of a mailbox nobody checks. https://ceifa.ca/blog/time-management-tips-an-exploration/ https://ceifa.ca/blog/time-management-tips-an-exploration/ Wed, 22 Jul 2026 00:00:00 GMT A small set of time management habits, supported by tools most people already have, that actually hold up against a normal workday full of meetings and messages. https://ceifa.ca/blog/document-automation-with-power-automate/ https://ceifa.ca/blog/document-automation-with-power-automate/ Wed, 22 Jul 2026 00:00:00 GMT Contracts, expense reports, and approval paperwork are exactly what Power Automate is built to remove from manual, error prone processes. Here is how it actually works. https://ceifa.ca/blog/cloud-first-network/ https://ceifa.ca/blog/cloud-first-network/ Wed, 22 Jul 2026 00:00:00 GMT A network designed around a physical office is a poor fit once your important systems live in the cloud. Here is what a cloud first network actually looks like. https://ceifa.ca/blog/global-navigation-sharepoint-online/ https://ceifa.ca/blog/global-navigation-sharepoint-online/ Wed, 22 Jul 2026 00:00:00 GMT A SharePoint intranet with no consistent navigation feels like a collection of unrelated sites. Here is how global and hub navigation fix that. https://ceifa.ca/blog/why-you-need-custom-development/ https://ceifa.ca/blog/why-you-need-custom-development/ Wed, 22 Jul 2026 00:00:00 GMT The clearest sign your organization needs custom development is not a missing feature, it is the workaround your team has already quietly built around it. https://ceifa.ca/blog/teams-favorites-folder-missing-contacts/ https://ceifa.ca/blog/teams-favorites-folder-missing-contacts/ Mon, 20 Jul 2026 00:00:00 GMT A contact you pinned to Favorites in Teams just disappeared. Here is why it happens and the quick steps to get it back. https://ceifa.ca/blog/teams-voice-external-calls-blocked/ https://ceifa.ca/blog/teams-voice-external-calls-blocked/ Mon, 20 Jul 2026 00:00:00 GMT External calls failing on Teams Phone almost always comes down to a calling policy, licensing, or voice routing issue. Here is how to check each one. https://ceifa.ca/blog/sharepoint-online-filter-pane-not-working/ https://ceifa.ca/blog/sharepoint-online-filter-pane-not-working/ Mon, 20 Jul 2026 00:00:00 GMT The SharePoint Online filter pane occasionally stops showing up or filters incorrectly. Here is how to get it working again. https://ceifa.ca/blog/export-teams-chat-history/ https://ceifa.ca/blog/export-teams-chat-history/ Mon, 20 Jul 2026 00:00:00 GMT There is no one click export button in Teams, but there are real, reliable ways to get chat history out depending on what you actually need it for. https://ceifa.ca/blog/cancel-meeting-outlook-calendar/ https://ceifa.ca/blog/cancel-meeting-outlook-calendar/ Mon, 20 Jul 2026 00:00:00 GMT Canceling a meeting in Outlook is simple once you know the difference between canceling one occurrence and canceling the whole series. https://ceifa.ca/blog/remove-onedrive-sharepoint-quick-launch/ https://ceifa.ca/blog/remove-onedrive-sharepoint-quick-launch/ Mon, 20 Jul 2026 00:00:00 GMT That OneDrive link in your SharePoint site navigation is not something a site owner added. Here is why it is there and what you can control about it. https://ceifa.ca/blog/find-microsoft-365-data-location-canada/ https://ceifa.ca/blog/find-microsoft-365-data-location-canada/ Mon, 20 Jul 2026 00:00:00 GMT Confirming exactly where your Microsoft 365 tenant data is stored takes about a minute once you know which admin center page to check. https://ceifa.ca/blog/specified-user-domain-group-not-found-error/ https://ceifa.ca/blog/specified-user-domain-group-not-found-error/ Mon, 20 Jul 2026 00:00:00 GMT This error almost always means a deleted account left an orphaned permission entry behind. Here is how to find and clean it up. https://ceifa.ca/blog/rdp-time-date-difference-error/ https://ceifa.ca/blog/rdp-time-date-difference-error/ Mon, 20 Jul 2026 00:00:00 GMT This RDP error is almost always exactly what it sounds like: a real clock or time zone mismatch between the two machines. https://ceifa.ca/blog/exchange-mailbox-cleanup-after-migration/ https://ceifa.ca/blog/exchange-mailbox-cleanup-after-migration/ Mon, 20 Jul 2026 00:00:00 GMT Migrating mailboxes to Microsoft 365 is only part of the job. Here is the cleanup pass that keeps the old Exchange environment from lingering for years. https://ceifa.ca/blog/support-and-recovery-assistant-retired/ https://ceifa.ca/blog/support-and-recovery-assistant-retired/ Mon, 20 Jul 2026 00:00:00 GMT Looking for the Support and Recovery Assistant? Microsoft retired it in March 2026. Here is the tool that replaced it. https://ceifa.ca/blog/password-protect-onenote-section/ https://ceifa.ca/blog/password-protect-onenote-section/ Mon, 20 Jul 2026 00:00:00 GMT OneNote can password protect a single section for sensitive notes. Here is how to set it up and the one thing to be careful about.