IT Support for Seattle Businesses
Seattle is a few hours south of our Burnaby head office, in the same time zone, which makes working together easy even though support is delivered remotely. It also happens to be Microsoft's home region, which means Seattle businesses are often more Microsoft 365 fluent than most, and more particular about who they trust to manage it.
We are a Microsoft Solutions Partner specializing in the Microsoft stack. For a Seattle organization, that means working with a provider that treats Microsoft 365 as its core focus, not an add-on to a broader IT services list.
Same time zone, remote by design
Our Burnaby head office shares Seattle's time zone and business hours. Support for Seattle organizations is remote: helpdesk, monitoring, security, and Microsoft 365 administration, the same as for every client we manage.
See more of our project work →Why Seattle businesses work with Ceifa
Managed IT support built around Microsoft 365, not a generic help desk that happens to touch it.
Microsoft-first, not spread thin
We are a Microsoft Solutions Partner and we specialize in Microsoft 365, Teams, SharePoint, and Azure, rather than trying to be everything to everyone.
Flat, predictable pricing
Managed IT is billed as a flat monthly fee, not hourly. Your costs do not spike because something broke this month.
Real response times
Critical issues get a response within 30 minutes during business hours. Anything affecting multiple users or a core system goes to the front of the queue.
Two BC offices, coverage beyond
Offices in Burnaby and Victoria, with on-site support in Metro Vancouver and on Vancouver Island and remote support across the rest of Canada and the United States.
Security built in, not bolted on
Every managed environment gets the same security baseline: identity protection, email security, endpoint monitoring, and ongoing configuration review, not a one time setup.
Proactive, not reactive
Monitoring, patching, and Microsoft Secure Score tracking happen continuously, so small issues get caught before they turn into an outage or a support call.
Seattle IT support, answered
Ready for IT support that actually keeps up?
Tell us about your Seattle environment. We will come back with an honest recommendation, not a sales pitch.