Managed Copilot for Metro Vancouver

Copilot and AI, Kept Safe by a Team in Burnaby

Your staff are already using AI at work. Ceifa makes Copilot and other AI tools part of the IT we manage for Vancouver area organizations: file access checked every month, sensitivity labels and DLP maintained, licences reviewed, AI tool rules enforced on your devices, and a helpdesk your people can call. When something needs hands on, our Burnaby team comes to you.

What we look after so you do not have to

Files checked every month, not once

Sharing links, guest accounts and site access change daily. We review them as part of routine maintenance, so Copilot keeps answering from content that is shared with the right people.

AI rules enforced on your devices

You decide which AI tools staff can use for work. We apply that decision to the laptops and desktops we manage, so the policy is more than a memo.

Labels and DLP looked after

Sensitivity labels and data loss prevention rules are kept current as your teams, clients and Microsoft's features change, and any alerts they raise are reviewed.

A helpdesk your staff already know

Copilot questions go to the same helpdesk as every other IT issue, during business hours. Critical issues get a response within 30 minutes.

Licences reviewed in your report

Your monthly report shows who is using Copilot and who is not, so you can move or drop idle licences instead of paying for them indefinitely.

On-site from Burnaby

Our head office is in Burnaby, so technicians can be at your Vancouver, Richmond, Surrey or North Shore office in person. Our Victoria office covers Vancouver Island.

From first visit to monthly routine

01

A first visit to your office

We meet your leadership on-site, look at how Copilot and other AI tools are used today, and agree what matters most to protect.

02

Your tenant on our security baseline

The same baseline we apply to every managed client goes in, starting with the access and sharing gaps Copilot would be most likely to expose.

03

An AI use policy staff can follow

We help you write down which tools are approved and what data must never go into them, then enforce it on the devices we manage.

04

Copilot for the right people

Licences are assigned through our onboarding process to the staff who will use them, with the helpdesk ready for their questions.

05

A monthly report and review

Every month you get a plain summary of Copilot use, licence counts, sharing changes and anything we fixed, with time to talk it through.

Questions from Vancouver organizations

Yes. We are based in Burnaby and provide on-site support across Metro Vancouver. Our Victoria office covers Vancouver Island, and we support organizations elsewhere in Canada and the US remotely.

Want AI handled by a local IT team?

Talk to our Burnaby team about how Copilot and AI tools are set up in your organization today, and how we would look after them.