Managed IT Services for Vancouver Organizations
Ceifa runs IT for Vancouver organizations of every size, with an on-site team minutes away in Burnaby. Helpdesk, security, infrastructure, and backup for one flat monthly fee per user, with a 30-minute response on critical issues during business hours.
What is included in managed IT in Vancouver
Unlimited helpdesk in business hours
Your staff call, email, or open a ticket as often as they need. Critical issues get a response within 30 minutes during business hours.
Cybersecurity in the base service
Endpoint protection, patching, and identity security are part of every plan, applied as the same security baseline we use for every managed client.
Infrastructure, network, and backup
Servers, network equipment, and backups are monitored and maintained proactively, so problems get caught before they become outages.
One flat fee per user
A predictable monthly fee per user covers the agreed scope. IT spend becomes a planning number that grows with headcount, not a surprise.
Strategy, vendors, and lifecycle
Onboarding and offboarding, vendor management, and an IT roadmap. Larger Microsoft 365 projects are delivered with Regroove, our sister consultancy.
An on-site team in Burnaby
When a Vancouver client needs someone in the room, the trip is short. Our head office is minutes away, not a flight or a ferry.
How we onboard a Vancouver client
Environment assessment
We review your infrastructure, security posture, and support history before proposing scope, not the other way around.
Scoped agreement
The agreement is scoped to what your organization needs, priced as one flat monthly fee per user.
Onboarding
Devices, servers, and accounts are documented and brought under monitoring and management with minimal disruption to your staff.
Ongoing support and monitoring
Helpdesk support during business hours, with a 30-minute response on critical issues. Patching, monitoring, and security management keep running in the background.
Reporting and reviews
A monthly report plus regular reviews of what changed, what needs attention, and where your environment should go next.
Common questions
See the full breakdown of packages and options on our Managed IT Services page or browse IT support in Vancouver.
Other Vancouver area services
Microsoft 365 Support Vancouver
Day to day Microsoft 365 management from our Burnaby team: helpdesk, licences, a security baseline and monthly reports.
Learn moreMoving to Microsoft 365 in Vancouver
A planned move into Microsoft 365, delivered with Regroove and supported by our helpdesk from the first morning.
Learn moreSharePoint Support Vancouver
Everyday SharePoint support: access requests, file restores and sharing checks, with bigger builds delivered with Regroove.
Learn moreFile Server to SharePoint Vancouver
File servers moved into SharePoint with Regroove, then permissions and sharing kept in order as part of managed IT.
Learn moreMicrosoft Teams Administration Vancouver
Teams support for Vancouver staff: calls, meetings and channels, plus regular housekeeping that keeps sprawl down.
Learn moreIntune Device Management Vancouver
Laptops and phones enrolled, patched and kept compliant through Intune, managed by our team in Burnaby.
Learn moreCybersecurity Services Vancouver
One security baseline across identity, email and devices, monitored as part of managed IT and reported on monthly.
Learn moreGoogle Workspace to Microsoft 365, Vancouver
Switching from Gmail and Drive to Microsoft 365, delivered with Regroove and supported by Ceifa afterward.
Learn morePower Automate Support Vancouver
Approval and notification flows built with Regroove, then kept running and supported as part of managed IT.
Learn moreReady for IT that stays ahead of problems?
We start with a free assessment of your environment, then give you a clear scope and a flat per-user quote.