Managed Microsoft 365 With a Team in Burnaby
Microsoft 365 needs someone watching it long after the setup is done. Ceifa looks after it day to day for Vancouver organizations: your staff get a helpdesk to call, new hires are set up properly, licences stay tidy and security stays at one baseline. When a visit makes more sense than a remote session, our team drives over from Burnaby.
What day to day Microsoft 365 support covers
Setting Microsoft 365 up is one job. Keeping it secure, tidy and useful for your staff every week is another, and that is the one we take on.
Helpdesk for every Microsoft 365 app
Outlook, Teams, OneDrive, SharePoint and the Office apps. Staff call or email with a problem and reach people who already know your tenant.
One security baseline
MFA, conditional access and Defender set to the baseline every managed client gets, then checked each month so settings do not drift.
Joiners, movers and leavers
Accounts, licences, groups and file access set up for new hires and removed cleanly when someone leaves, with their mailbox and files handed over.
Devices kept compliant
Laptops and phones enrolled in Intune, patched and checked against policy, so a lost device can be locked or wiped quickly.
Licences that match your staff
We track who has which licence, remove the ones nobody uses, and tell you before a renewal changes your bill.
On site when it matters
Our team works out of Burnaby, right next door to Vancouver. An office move, a meeting room setup or a stubborn laptop can get a visit instead of a ticket.
What working with us looks like
Tenant handover
We take stock of your Microsoft 365 as it is: admin accounts, licences, sharing settings, devices, and the problems your staff have learned to live with.
Baseline and cleanup
Security settings are brought up to our standard baseline, and quick wins like unused licences and stale accounts are cleared first.
Helpdesk goes live
Your staff get one number and one email address for help. Critical issues get a response within 30 minutes during business hours.
Monthly report
Every month you see tickets, security posture, licence changes and what we suggest next, written in plain language.
Bigger projects, same team
When you need a migration, a SharePoint rebuild or a Copilot rollout, we deliver it with Regroove, our sister consultancy, and keep supporting you throughout.
Questions from Vancouver organizations
Outside Vancouver? See how we provide managed Microsoft 365 across Canada and the US or browse IT support in Vancouver.
Other Vancouver area services
Moving to Microsoft 365 in Vancouver
A planned move into Microsoft 365, delivered with Regroove and supported by our helpdesk from the first morning.
Learn moreSharePoint Support Vancouver
Everyday SharePoint support: access requests, file restores and sharing checks, with bigger builds delivered with Regroove.
Learn moreFile Server to SharePoint Vancouver
File servers moved into SharePoint with Regroove, then permissions and sharing kept in order as part of managed IT.
Learn moreMicrosoft Teams Administration Vancouver
Teams support for Vancouver staff: calls, meetings and channels, plus regular housekeeping that keeps sprawl down.
Learn moreIntune Device Management Vancouver
Laptops and phones enrolled, patched and kept compliant through Intune, managed by our team in Burnaby.
Learn moreManaged IT Services Vancouver
Helpdesk, monitoring and on-site support for one flat monthly fee per user, from our team in Burnaby.
Learn moreCybersecurity Services Vancouver
One security baseline across identity, email and devices, monitored as part of managed IT and reported on monthly.
Learn moreGoogle Workspace to Microsoft 365, Vancouver
Switching from Gmail and Drive to Microsoft 365, delivered with Regroove and supported by Ceifa afterward.
Learn morePower Automate Support Vancouver
Approval and notification flows built with Regroove, then kept running and supported as part of managed IT.
Learn moreWant Microsoft 365 handled by a local team?
Book a free call. We will ask how your tenant is run today and explain what we would take over first.