SharePoint Support from Your Vancouver IT Team
SharePoint gets messy when nobody owns it. Ceifa looks after your SharePoint Online as part of managed IT: who can see what, which sites still matter, which guests should go, and help for the people using it every day. Our team works out of Burnaby.
What we look after in SharePoint, every month
Permission clean-ups
When someone changes roles or leaves, their access goes with them. We also catch broken inheritance and old sharing links before they turn into a data leak.
Site lifecycle
New sites are created on request with a named owner and sensible defaults. Sites nobody has opened in months are flagged to their owner, then archived or removed with sign-off.
Guest access reviews
External users are reviewed on a schedule, so a contractor from two projects ago no longer sees your files. Sharing settings follow the security baseline every managed client gets.
A helpdesk your staff can call
Missing files, sync errors, "access denied" messages, a library that will not open. Staff call or open a ticket, and critical issues get a response within 30 minutes during business hours.
A monthly report you can read
Each month you see what changed: sites created and retired, access removed, guests reviewed, and anything that needs a decision from you.
Bigger builds, delivered with Regroove
A new intranet, a redesign or a large migration is project work. Regroove, our sister Microsoft consultancy, delivers it, and we keep running SharePoint once it is live.
How we take on your SharePoint
Take stock
We list every site, owner, external share and guest account, so we know exactly what we are taking on.
Close the obvious gaps
Anyone-with-the-link shares, former staff who still have access and sites with no owner get dealt with first.
Apply the baseline
Sharing, guest expiry and site creation settings are brought in line with the security baseline we apply to every managed client.
Handle requests as they come
New sites, owner changes and access requests go through the helpdesk, instead of landing on whoever happens to have admin rights.
Review and report
Permissions, guests and inactive sites are checked on a schedule, and the results land in your monthly report.
SharePoint support questions
Still running an old file server? See how we help you move off it and into SharePoint or browse our client success stories.
Other Vancouver area services
Microsoft 365 Support Vancouver
Day to day Microsoft 365 management from our Burnaby team: helpdesk, licences, a security baseline and monthly reports.
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A planned move into Microsoft 365, delivered with Regroove and supported by our helpdesk from the first morning.
Learn moreFile Server to SharePoint Vancouver
File servers moved into SharePoint with Regroove, then permissions and sharing kept in order as part of managed IT.
Learn moreMicrosoft Teams Administration Vancouver
Teams support for Vancouver staff: calls, meetings and channels, plus regular housekeeping that keeps sprawl down.
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Laptops and phones enrolled, patched and kept compliant through Intune, managed by our team in Burnaby.
Learn moreManaged IT Services Vancouver
Helpdesk, monitoring and on-site support for one flat monthly fee per user, from our team in Burnaby.
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One security baseline across identity, email and devices, monitored as part of managed IT and reported on monthly.
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Switching from Gmail and Drive to Microsoft 365, delivered with Regroove and supported by Ceifa afterward.
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Approval and notification flows built with Regroove, then kept running and supported as part of managed IT.
Learn moreWant SharePoint that someone actually looks after?
Book a free assessment. We will review your sharing, permissions and site sprawl, and tell you what we would fix first.