Microsoft Teams Administration Without the Clutter
Teams fills up fast: old project teams, guests nobody remembers inviting, channels with no owner. Ceifa runs Teams administration as part of managed IT, from new team requests to guest reviews to calling changes, with a support team based in Burnaby.
The Teams admin work we take off your plate
New teams, on request
Staff ask the helpdesk and we create the team with a clear name, two owners and the right privacy setting. No more five different teams called Marketing.
Archiving what went quiet
Teams with no activity are flagged to their owners and archived or deleted only with their sign-off. Where your licences allow it, expiry policies do part of this automatically.
Guest and external access reviews
Guests are reviewed on a schedule and removed when the work is done. External chat and meeting settings follow the security baseline every managed client gets.
Joiners and leavers
New staff land in the right teams on their first day. When someone leaves, their access is removed and anything they owned is handed to a named person.
Calling changes too
If you use Teams Phone, queue members, auto attendant hours and number assignments are handled as ordinary requests through the same helpdesk.
Help with everyday Teams problems
Bad audio, missing chats, notifications that stopped, a meeting room that will not join. Critical issues get a response within 30 minutes during business hours.
How we take over Teams administration
Review the tenant
We count teams, owners and guests, read the current policies, and note what is already broken before we change anything.
Agree the house rules
Who can create teams, how they are named, how guests are invited, what meetings allow. Short, written down and signed off by you.
Tidy up
Ownerless teams get owners, stale guests are removed, and duplicate teams are merged once their owners agree.
Run it day to day
Team requests, joiners and leavers, calling changes and user questions all come through one helpdesk.
Report every month
You see what changed, which guests were removed, which teams were archived, and anything that needs a decision from you.
Teams support questions
Need help with calling as well? See managed Teams Phone or our wider Microsoft 365 support.
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Learn moreHand Teams admin to people who do it every day
Book a free assessment. We will count your teams, guests and owners and show you what we would tidy up first.